GreenTree’s R-1 Service Gets Rave Reviews

At GreenTree, we put our Residents First. It’s our way of operating that permeates every aspects of our business – from how we interact with people on a regular basis to how we facilitate day-to-day operations.

Over 300 residents have shared their appreciation for our R-1 philosophy of putting Residents First — see 30+ of them below. We regularly receive emails and handwritten notes from residents expressing gratitude for our team going out of our way to help people, or when they notice excellent attention to detail during projects and special circumstances.

Love the apartment, the RM, and GreenTree Property have been amazing and responsive when it comes to our concerns and questions. We’re kind of impressed with GreenTree Property Management, to say the least!

– Garth & Michelle at 1020 Post

Hear what a few of our fans have to say about living with us:

I applaud your efforts in SF to help all current tenants out amidst the coronavirus outbreak. It’s not an easy decision to make and the kindness should not go unnoticed or unacknowledged.


When GreenTree was designated as the property management company at 698 Bush, it was shocking to read some of the reviews from tenants all over the city at the properties they manage. Fortunately, none of the problems other residents have ranted about have come to pass. Our Building Manager, Sergey Maximov, keeps the building running smoothly and in repair. He’s professional, friendly, proactive, responsive, and has great follow through. Keep up the great work GreenTree and Sergey!

David O. – 698 Bush

We just finished a year at 500 Stanyan in San Francisco. Really fine property. Certainly above Bay Area standards. Beautifully renovated and maintained.

Craig R. – 500 Stanyan

I had just signed the lease to our apartment when I started reading horror stories about this company which made me incredibly nervous. However, my experience living at 701 Taylor St has been nothing but neutral-positive. From the showing to signing took about a week. Move in was incredibly easy. Our property manager was sometimes hard to reach but we never needed him. Our apartment never had any issues with it.

Daisy K. – 701 Taylor St

I’ve lived in my building on 2975 Van Ness for over 16 years and have had several property management companies, however since GreenTree took over things have gotten significantly better. The building was recently updated with new carpeted , painting, etc. which has significantly improved the overall appearance. This combined the communication and responsiveness of Victoria the property manager for the building make this place a pleasure to live in. Whenever I’ve had things that needed fixing she has gotten back to me quickly and made sure to follow up and see that things actually get taken care of. In my opinion she is the best property manager that’s been here in my 16 years of living the building. Thank you GreenTree and Victoria!

Jeff S. – 2975 Van Ness

Resident Services is super professional and respond the super fast!

Resident – 2385 Folsom

Working with GreenTree has been solid. The communication has been very straight forward with Greg at my residence and responded to everything in a timely manner. Paying rent has been simple and easy.

Peter V.

I just wanted to say thank you for some progress we made to resolve some tenant issues this past year.


Do residents like living in buildings managed by GreenTree?

Yes! We proactively reach out to our residents for feedback and areas to improve and we consistently receive high marks. The questions we ask our residents cover such areas as building maintenance and cleanliness, responsiveness to resident complaints, and the courtesy of property managers who interact with residents. Over three-quarters of our residents report that they are satisfied to highly satisfied.

Even on Yelp, which is prone to negative ratings, GreenTree averages a 3.8 star rating out of 5, among the highest of property management companies.

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Quick, thoughtful, and responsive. Thank you

Steven B. – 57 Taylor

I have lived in apartments all over the city, and I have never experienced the service and attention to detail that I have experienced the past six months living at 100 Broderick street.

John R. – 100 Broderick

Resident Services always gets back to me in a timely fashion and is very helpful. They are patient, thorough and professional. It has been a pleasure corresponding with them.

Christina R. – 350 Judah

This is a humans-first company. Thank you for being such a supportive partner!

Eduard – 3201 23rd Street

Timely and reactive, solved the problem. Thank you!!

Resident – 1405 Franklin

This company has done a great job keeping the building up to date, clean and safe for all residents. They’ve updated the interior, recently changing the carpet and putting a new coat of paint outside. Josh has been attentive and always available.

Arman J.

They have been great in our relocation process, explaining everything along the way, including many of our clarifying questions!

Erin – 4540 California

I lived at 600 OAK Street, that was managed by GreenTree, for six years. I had a great experience with them. They were prompt in addressing all my complaints with the property and noise, took good care of the building and fixed all the maintenance issues promptly.

Vikram R. – 600 Oak

Having slumlords in my youth GreenTree was a shock. I was not accustomed to such rapid response time to any problem reported. Rent control is respected and unchallenged which was a huge difference than previous owners who bullied other tenants and tried to bribe me. The windows were so rotted that GreenTree replaced all of them on the front part of the unit.

Kevin F. – 400 Duboce

It is stressful for tenants when a new owner takes over a building. It is a relief to know that owners are efficiently completing repairs.Thank you for your emails and taking the time to talk to me.

Resident – 1599 Green

I know a lot of SF based management companies get a bad rep and most probably deserve it. Emily on the other hand deserves a lot of credit and a huge thank you! Glad you are here, Emily.


GreenTree is great! Josh, our resident manager, has been fantastic over the years and this company has done a great job keeping the building up to date, clean and safe for all residents. They’ve updated the interior, recently changing the carpet and putting a new coat of paint outside. Josh has been attentive and always available. So glad to have him in the building!

Arman J. – 1405 Franklin

I know it’s quite common for tenants to have an antagonistic relationship with their landlords, but I’ve never had a bad experience working with the people at GreenTree. They have been really good about communication of events that would impact me, and have been very responsive to any issues I’ve had with the apartment.

Madhu P. – 3809 20th Street

My wife and I rented a unit from GreenTree in 2018 and really enjoyed the experience. Administration and communication was on point. The unit and building (Opera House Apts) were very well maintained. Our property manager Dariel has been a pleasure… kind, responsive, dependable. I’ve been impressed overall with how this business is run and highly recommend them, particularly given their ubiquitous presence around the city. I suspect there’s something for everyone.

Jerome D.

Many thanks for the, as usual, prompt and helpful interaction and resolution. Much appreciated.


We have lived at 2600 Van Ness one of GreenTree’s properties for over 3 years and have had nothing but the best experience. Dave, the property manager, is extremely responsive and friendly if any questions ever come up, but you will rarely need to reach out since the apartments are in great shape. GreenTree makes all payments super easy, so much better than so many other property managements companies. The building itself is absolutely beautiful and very well maintained. GreenTree takes lots of care making sure the building is cleaned every week and that we have plenty of security (cameras + gates), even though we’re in a very safe neighborhood. Overall, you can’t get a better property manager in SF.

Calley W. – 2600 Van Ness

Thank you, You have been really awesome to work with due to your kindness and awesome attitude, and your will to get things done right and to do right by all parties.


Always helpful and prompt!

Ann B. – 1520 Gough

To be honest, the response I received back from Resident Services far exceeded my expectations, especially given the subject of the inquiry.They were helpful and informative. Thanks!

Joshua L. – 40 Tiffany

GreenTree is such a nice change from our previous “managers”.

Debra B. – 226-230 Orange

I’ve been a tenant with this company for 3 years and they have great buildings at a very reasonable price and the best part is it switches to month to month after a 1 year lease. Very professional team and got my full deposit back after I moved out wooo! Would highly recommend working with Greg and the team again.

Kunal T. – 1440 Sutter

Enjoyed working with you guys. Paying rent was easy and so was getting maintenance requests. Thank you for the service

Nicholas K. – 916 Pacific

Timely and reactive, solved the problem. Thank you!!

Joffrey – 1405 Franklin

We’ve had a great experience with our first Greentree apartment and look forward to the next one!

Loretta H. – 1405 Franklin