Generally, rent increase notices are served on an “anniversary” schedule and residents can expect to receive their annual rent increase (the amount of which is set by the Rent Board) at the same time each year. The anniversary is determined by the date your current rent went into effect (so, either your most recent rent increase date, lease renewal, or the date you moved in). One benefit of that process is predictability; if you are on, for example, a July anniversary schedule, you will typically always receive your annual increase at or around that same time of year.
We do sometimes have to make exceptions but, when we do, it is always to allow more time, not less. In those cases, your anniversary will reset and, going forward, you can expect your rent increase to arrive on that newly set anniversary. You can find more information related to this topic on the Rent Board’s site.
During the first two years of the pandemic, in response to the economic uncertainty, we deferred all rent increases. If you haven’t yet received notice of a rent increase, it’s likely to come around the same time as it did prior to 2020 (and for our newer residents who have never received an increase, you can expect your anniversary to be on or around the same month that you initially moved into your GreenTree apartment). You will always receive a minimum 30-day written notice before any rent increase. Make sure that you have an email address on file with us so that you’ll receive a copy on the earliest possible date via email. If you’re ever uncertain about your rent amount or want to make sure you didn’t miss a notice, you can review your charges and any increase notices for your unit at residentportal.greentreepmco.com.